To ensure a smooth payment process for your Monthly Rent and other fees, please review the supported payment methods on the EnkoStay Platform.
1. Supported Credit and Debit Cards
You can register and use cards from the following international networks:
VISA
Mastercard
JCB
Diners Club
Discover
American Express (AMEX)
2. Unsupported Payment Methods
If your card is not from one of the brands listed above, it may not be eligible for registration.
International Transaction Support: Most cards that cannot be registered are those that do not support international (overseas) transactions. Please ensure your card is enabled for international payments.
E-Wallets: Currently, Alipay and WeChat Pay are not supported as payment methods on our System.
3. Troubleshooting Payment Issues
If your card belongs to a supported network but is still failing to register:
Check with your bank to see if "International Online Payments" are activated.
Ensure you have sufficient balance or credit limit.
Verify if your card requires 3D Secure authentication.