Refund Processing and Receipt
Once a refund is processed through the Platform, a receipt confirming the refund is automatically sent to the email address linked to the Tenant’s payment method.
Although the Company completes the refund processing through the System, the actual crediting date may vary depending on the card issuer’s processing schedule.
In most cases, the refunded amount is credited within 3–10 business days.
If faster confirmation is required, the Tenant may contact the card issuer directly using the information provided on the refund receipt.