This is the Tenant Help Center (For Guests Only)
You are currently viewing the Tenant Help Center, which is designed exclusively for tenants (guests) using Enkostay.
If you are a host, property owner, landlord, or building manager, this page is not the correct support channel for your inquiries.
β οΈ Common Host Questions (Not Supported Here)
The Tenant Help Center does NOT handle the following host-related topics:
Host registration or onboarding
Listing creation, editing, or approval
Vacancy management or occupancy rate questions
Pricing, payout schedules, or settlement details
Host service fees or commission structure
Contract terms for hosts
Tenant screening or approval process
Damage claims, unpaid rent, or dispute handling
Host policy updates or announcements
Property operation, maintenance, or room allocation
Host dashboard, login, or system errors
π Where Hosts Should Go Instead
All host-related information, policies, and inquiries are handled only through the Host Help Center.
Host Help Center (Official)
https://host-support.enko.kr/hc/ko-kr
There, you can find:
Host policies & operational guidelines
Settlement & payout explanations
Contract and policy updates
FAQs specifically for hosts
Official support channels for host inquiries
Important Notice
For accuracy and efficiency:
Inquiries submitted to the Tenant Help Center by hosts may not receive a response.
To avoid delays or miscommunication, please make sure you are using the correct Help Center.
Thank you for your cooperation.