We send move-in guides to your registered email address 7 days and 1 day before your move-in date.
If you haven't received it:
- Check your spam/junk folder: Emails sometimes get filtered automatically
- Verify your email address: Ensure the email in your contract information is correct
- Contact the host directly: They can provide entrance instructions, passcodes, and other specific move-in details
As a platform, we forward the guide the host provides, but hosts have the most current information about access procedures.